====== System Allocation Table ====== The menue Service -> System Allocation Table. {{:en:sm:systemallocationtable:system_allocation_table_menue.png|Menue}} The following display appears: \\ {{:en:sm:systemallocationtable:system_allocation_table.png|System Allocation Table}} - You can decide which Ci/ category is displayed at 2. by set the check. - Here are all chosen Ci/ category displayed. - The date. - This symbol is used to create a new task for the Ci/ category in which column you are. ===== Add new task for a Ci ===== Click on this {{:en:sm:systemallocationtable:newincident.png|New Task}} symbol inside the column of the Ci and date you want to create a task. \\ Inside the following view: - the name of the Ci's and the date of the day the task is designed for will be fill out automatically. - You can add a additional descripton - and add a task through this button. {{:en:sm:systemallocationtable:add_task_to_ci.png|Add task to ci}} The following fields are available: \\ {{:en:sm:systemallocationtable:add_task_to_ci2.png|Fill out for new task}} ^Field^Value^Description^ |ID | - |Automatically add by system. | |Status | - |At creation of the task it is on status scheduled by default. At this point you can't change the status only at the editing later. | |Description |free text\\ **(Mandatory field)** |Here you have to enter a description what should be done. | |Configuration Item |selection\\ **(Mandatory field)** |This will be add automatically but can be changed by you. | |planned start date\\ planned end date |Calender and time mode\\ **(Mandatory field)** |This will be add automatically but can be changed by you. In addition, you can add a time. | |actual start date |Calender and time mode |At this point the person who edit this task enter the real time he started. | |actual end date |Calender and time mode |At this point the person who edit this task enter the real time he finished the task. | |accounting hours |numeric value |After finishing the task the person enter the hours he needed. | |accounting info |free text | | |Person in charge |selection\\ **(Mandatory field)** |There is a selection of all available persons where you can add one person as person in charge. | |Task type |selection |There is a selection of all available types where you can add the one you need. | |is relevant for downtime |Checkbox | | |is private |Checkbox |If the customer does not see the task set the check at this point. | |E-mail notification |Checkbox |The person in charge will get an email about this task if this chebox is activate. | |SMS notification |Checkbox |The person in charge will get a SMS about this task if this chebox is activate. | To save the task click on **save** or **cancel** if you don't want to create a new task. **After saving you find your created task** * **at the Task pool or**\\ {{:en:sm:systemallocationtable:add_task_to_ci_taskmanagement.png|Task at task management pool}} * **at the System Allocation Table**\\ {{:en:sm:systemallocationtable:add_task_to_ci_sat.png|Task at System Allocation Table}}