====== Service Management ====== Out of the Incident you can search after a adaquate technician date with the service management. Through the Technician Schedule you can see which technician has time to assume your date. A technician date is a task and will be saved in the corresponding Incident. It is possible for an Incident to take multiple technician dates. ===== The Service menue ===== The menue Service contains the Technician Schedule, the System Allocation Table and the Task list or Tasks. \\ The Service-Management afford all pros for the technician schedule and task coordination. {{:en:sm:service_menue.png|The Service menue}} * Through the [[sm:technicianschedule:start|Technician schedule]] you reach the technician schedule. * The [[sm:systemallocationtable:start|System Allocation Table]] gives you a look at the calender management of each technician. * The [[sm:task:start|Task list or Tasks]] (accordint to your version) contains all existing task of the task pool.