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Both sides previous revision Previous revision
Next revision 		Previous revision
en:intro:start [2009/03/03 13:05]
ksamson 		en:intro:start [2011/03/14 10:20] (current)
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 [[en:intro:start#my_1stanswer|My 1stAnswer]] leads to the start page.  [[en:intro:start#my_1stanswer|My 1stAnswer]] leads to the start page. 
  
-{{:intro:mainmenu.jpg|}}+{{:en:intro:en_mainmenu.jpg|}}
  
 When you scroll over one of the main points with your mouse (eg. Incidents), the associated sub menu opens up for a few seconds. When you scroll over one of the main points with your mouse (eg. Incidents), the associated sub menu opens up for a few seconds.
  
-{{:intro:mainmenuexpanded.jpg|}}+{{:en:intro:en_mainmenuexpanded.jpg|}}
  
 If there are more sub menu points on your computer screen that can be displayed at once, then move the mouse towards the left or right arrow of the sub menu. If there are more sub menu points on your computer screen that can be displayed at once, then move the mouse towards the left or right arrow of the sub menu.
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 There is a selection list with all assigned roles in the info task ("My role")for users who have more than one role in the system. There is a selection list with all assigned roles in the info task ("My role")for users who have more than one role in the system.
-\\ {{:intro:rolechange.jpg|}}+ 
 +\\ {{:en:intro:en_rolechange.jpg|}}
  
 You can automatically change a role by selecting a different one. The selected role will be saved in the user base and will be automatically chosen as the standard role the next time you log in.   You can automatically change a role by selecting a different one. The selected role will be saved in the user base and will be automatically chosen as the standard role the next time you log in.  
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 The My 1stAnswer page is the personal Start cockpit of each user. You can reach the main page by clicking on the My1stAnswer logo on the menu task: The My 1stAnswer page is the personal Start cockpit of each user. You can reach the main page by clicking on the My1stAnswer logo on the menu task:
  
-{{:intro:linkmy1stanswer.jpg|}}+{{:en:intro:en_link1stanswer.jpg|}}
  
 In My1stAnswer you can find: In My1stAnswer you can find:
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   * My Incidents in progress (by the current loged in user)    * My Incidents in progress (by the current loged in user) 
   * My Incident-History (all Incidents which I have worked on or respectively where my user name is listed in the History)    * My Incident-History (all Incidents which I have worked on or respectively where my user name is listed in the History) 
-  * The newest Knowleadge data base articles  +  * The newest Knowleadge base articles  
   * My tasks    * My tasks 
   * All my assigned tasks (über den Tab Verantwortlich)    * All my assigned tasks (über den Tab Verantwortlich) 
   * All tasks, which I have created (über den Tab Erstellt)    * All tasks, which I have created (über den Tab Erstellt) 
  
-Die jeweiligen Detailmasken können aus den Bereichen mit jeweils einem Klick geöffnet werden.+The particular Detail forms can be open up by clicking once out of the areas.
  
 {{:intro:my1stanswer.jpg|}} {{:intro:my1stanswer.jpg|}}
  
-The following actions can be carried out through the "I want to" area:+The following tasks can be carried out through the "I want to" area:
  
-|{{:intro:incident.gif|}}|Create new Incident|Opens up a Pop up window with the contact person search for creating a new Incident|+|{{:intro:incident.gif|}}|Create new Incident|Opens up a Pop up window with the contact person search for the newly created Incident|
 |{{:intro:incidentforme.gif|}}|Create new Incident for me|Opens up a Pop up window with an empty Incident. The contact person is the current Loged in user.| |{{:intro:incidentforme.gif|}}|Create new Incident for me|Opens up a Pop up window with an empty Incident. The contact person is the current Loged in user.|
-|{{:intro:searchcustomer.gif|}}|Search customer| Open the customer search|+|{{:intro:searchcustomer.gif|}}|Search customer| Opens the customer search|
 |{{:intro:searchci.gif|}}|Search Configuration Items|Opens the search for machines or respectively Configuration Item| |{{:intro:searchci.gif|}}|Search Configuration Items|Opens the search for machines or respectively Configuration Item|
    
- +===== Online help ===== 
 +Since Version 4.1 you can find the online help of 1stAnswer at the menue <html><font color="orange"><b>?</b></font></html>. 
 +\\ {{:en:intro:question_mark.png|Menue ?}} 
 +\\ \\ Additionaly you can find informations about your 1stAnswer version at this menue.
  
en/intro/start.1236081915.txt.gz · Last modified: 2009/03/03 14:05 (external edit)

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