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Next revision 		Previous revision
en:intro:start [2009/03/03 11:08]
ksamson 		en:intro:start [2011/03/14 10:20] (current)
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 ====== First Steps ====== ====== First Steps ======
    
-You can find the 1stAnswer main menu on each site (exception are Pop ups). You can navigated to the specific sub areas of the applications through the main menu.+The 1stAnswer main menu is located on top of each site (exceptions are Pop ups). You can navigated to the specific sub areas of the applications through the main menu.
  
 [[en:intro:start#my_1stanswer|My 1stAnswer]] leads to the start page.  [[en:intro:start#my_1stanswer|My 1stAnswer]] leads to the start page. 
  
-{{:intro:mainmenu.jpg|}}+{{:en:intro:en_mainmenu.jpg|}}
  
-When you scroll over one of the main points with your mouse(eg. Incidents), the associated sub menu opens up for a few seconds.+When you scroll over one of the main points with your mouse (eg. Incidents), the associated sub menu opens up for a few seconds.
  
-{{:intro:mainmenuexpanded.jpg|}}+{{:en:intro:en_mainmenuexpanded.jpg|}}
  
-Are there more sub menu points that can be shown on your computer screen, then move the mouse towards the left or right arrow of the sub menu.+If there are more sub menu points on your computer screen that can be displayed at once, then move the mouse towards the left or right arrow of the sub menu.
  
 ===== Logout ===== ===== Logout =====
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 The button logout (on the right side) ends your session in 1stAnswer and sends you back to the login page.  The button logout (on the right side) ends your session in 1stAnswer and sends you back to the login page. 
  
-<note important>Attention: All Incidents, which have been assigned to you at the time of the logout, will be automatically placed back into the Incident Pool.</note>+<note important>**Attention:** All Incidents, which have been assigned to you at the time of the logout, will be automatically placed back into the Incident Pool.</note>
  
 ===== Role change ===== ===== Role change =====
  
-If a user has more than one role assigned to him in the system (missing). +There is a selection list with all assigned roles in the info task ("My role")for users who have more than one role in the system.
  
-{{:intro:rolechange.jpg|}}+\\ {{:en:intro:en_rolechange.jpg|}}
  
 You can automatically change a role by selecting a different one. The selected role will be saved in the user base and will be automatically chosen as the standard role the next time you log in.   You can automatically change a role by selecting a different one. The selected role will be saved in the user base and will be automatically chosen as the standard role the next time you log in.  
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 ===== My 1stAnswer ===== ===== My 1stAnswer =====
  
-Die My 1stAnswer Seite ist das persönliche Startcockpit eines jeden Benutzers. Sie gelangen zur Startseite über einen Klick auf das My1stAnswer Logo in der Menüleiste:+The My 1stAnswer page is the personal Start cockpit of each user. You can reach the main page by clicking on the My1stAnswer logo on the menu task:
  
-{{:intro:linkmy1stanswer.jpg|}}+{{:en:intro:en_link1stanswer.jpg|}}
  
-In My 1stAnswer finden Sie:+In My1stAnswer you can find:
  
-  * Meine Incidents in Bearbeitung (durch den aktuell angemeldeten Benutzer)  +  * My Incidents in progress (by the current loged in user)  
-  * Meine Incident-Historie (alle Incidents an denen ich mitgearbeitet habe bzw. bei denen mein Benutzer in der Historie eingetragen ist)  +  * My Incident-History (all Incidents which I have worked on or respectively where my user name is listed in the History)  
-  * Neueste Wissensdatenbank-Artikel  +  * The newest Knowleadge base articles   
-  * Meine Aufgaben  +  * My tasks  
-  * Alle mir zugewiesenen Aufgaben (über den Tab Verantwortlich)  +  * All my assigned tasks (über den Tab Verantwortlich)  
-  * Alle Aufgaben, die ich erstellt habe (über den Tab Erstellt) +  * All tasks, which I have created (über den Tab Erstellt) 
  
-Die jeweiligen Detailmasken können aus den Bereichen mit jeweils einem Klick geöffnet werden.+The particular Detail forms can be open up by clicking once out of the areas.
  
 {{:intro:my1stanswer.jpg|}} {{:intro:my1stanswer.jpg|}}
  
-Über den "Ich möchte"-Bereich können folgende Aktionen ausgeführt werden:+The following tasks can be carried out through the "I want to" area:
  
-|{{:intro:incident.gif|}}|Neuen Incident erstellen|Öffnet ein Popupfenster mit der Ansprechpartnersuche zur Anlage eines neuen Incidents| +|{{:intro:incident.gif|}}|Create new Incident|Opens up a Pop up window with the contact person search for the newly created Incident| 
-|{{:intro:incidentforme.gif|}}|Neuen Incident für mich erzeugen|Öffnet ein Popupfenster mit einem leeren Incident. Als Ansprechpartner ist der aktuell angemeldete Benutzer eingetragen.| +|{{:intro:incidentforme.gif|}}|Create new Incident for me|Opens up a Pop up window with an empty Incident. The contact person is the current Loged in user.| 
-|{{:intro:searchcustomer.gif|}}|Kundensuche| Öffnet die Kundensuche| +|{{:intro:searchcustomer.gif|}}|Search customer| Opens the customer search| 
-|{{:intro:searchci.gif|}}|Maschinensuche|Öffnet die Suche nach Maschinen bzw. Configuration Items|+|{{:intro:searchci.gif|}}|Search Configuration Items|Opens the search for machines or respectively Configuration Item|
    
- +===== Online help ===== 
 +Since Version 4.1 you can find the online help of 1stAnswer at the menue <html><font color="orange"><b>?</b></font></html>. 
 +\\ {{:en:intro:question_mark.png|Menue ?}} 
 +\\ \\ Additionaly you can find informations about your 1stAnswer version at this menue.
  
en/intro/start.1236074909.txt.gz · Last modified: 2009/03/03 12:08 (external edit)

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