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en:im:create:anfrageremoteanzeigen [2009/11/17 16:13] craum |
en:im:create:anfrageremoteanzeigen [2013/08/26 10:30] (current) |
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| ====== To show a remote incident ====== | ====== To show a remote incident ====== | ||
| + | <note tip>This function is available in Version 4.2.</ | ||
| + | You want to display a incident which is located in a remote system? | ||
| - | You want to display a incident | + | \\ \\ **1)** Please go to your incident |
| + | \\ {{: | ||
| - | Please go to your incident and click on //**" | + | \\ \\ **2)** Now you see all exist request which are in a other client/System. |
| - | {{: | + | \\ To view the incident, please click on {{: |
| + | \\ {{: | ||
| - | Now you see all exist request which are in a other client/ | + | \\ \\ **3)** The incident |
| - | To view the incident, please click on {{: | + | {{: |
| - | {{: | + | |
| - | The incident is displayed now. \\ | + | ====== Edit an incident |
| - | {{: | + | <note tip>This function |
| - | ====== Edit a incident | + | **1)** Please display the associated |
| + | You have the ability to edit an Incident, please click into the details of the incident. \\ | ||
| + | {{: | ||
| - | Please display the associated incident. | + | \\ \\ **2)** |
| - | You have the ability to edit a incident, please click into the details of the incident. | + | {{: |
| - | {{: | + | |
| - | + | ||
| - | The incident will be displayed in edit mode and can be changed now. \\ | + | |
| - | {{: | + | |