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en:admin:rights [2016/10/21 10:16]
srom [Incident Management] 		en:admin:rights [2017/12/27 15:17] (current)
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 |Analysis.Display.MalfunctionReport|Allows the user to access the "Malfunction" report.  |  4.1.1  | |Analysis.Display.MalfunctionReport|Allows the user to access the "Malfunction" report.  |  4.1.1  |
 |Analysis.Display.ProblemExport|Allows the user to access Problem  Export.  |  4.1.1  | |Analysis.Display.ProblemExport|Allows the user to access Problem  Export.  |  4.1.1  |
-|Analysis.Display.ProblemRealTimeMonitor|Allows the user to access the "Problem Realtime Monitor" report= Number of problems in the selected category and status.  |  4.1.1  |+|Analysis.Display.ProblemRealTimeMonitor|Allows the user to access the "Problem Realtime Monitor" report= Number of problems in the selected category and status.  |  4.1.1 - 6.0  |
 |Analysis.Display.RawDataExport|In principle, the user can export data to Excel. Additional rights are necessary to release each raw data export to the user.  |  4.1.1  | |Analysis.Display.RawDataExport|In principle, the user can export data to Excel. Additional rights are necessary to release each raw data export to the user.  |  4.1.1  |
 |Analysis.Display.RawDataExport.Case|The user can export all Incident data to Excel. Prerequisite: He has the right "Analysis.Display.­RawDataExport". Right also applies for incident pools.  |  5.2.1  | |Analysis.Display.RawDataExport.Case|The user can export all Incident data to Excel. Prerequisite: He has the right "Analysis.Display.­RawDataExport". Right also applies for incident pools.  |  5.2.1  |
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 |Analysis.Display.RawDataExport.TimeTracking|The user can export activity recordings to Excel. Prerequisite: He has the right "Analysis.Display.RawDataExport".  |  4.3.1  | |Analysis.Display.RawDataExport.TimeTracking|The user can export activity recordings to Excel. Prerequisite: He has the right "Analysis.Display.RawDataExport".  |  4.3.1  |
 |Analysis.Display.ReactionTime|Allows the user to access the Reaction Time report. Prerequisite: He has the right Analysis.Display.SolutionTime.|  4.1.1  | |Analysis.Display.ReactionTime|Allows the user to access the Reaction Time report. Prerequisite: He has the right Analysis.Display.SolutionTime.|  4.1.1  |
-|Analysis.Display.RealTimeMonitor|Allows the user to access Realtime-Monitor.  |  4.1.1  |+|Analysis.Display.RealTimeMonitor|Allows the user to access Realtime-Monitor.  |  4.1.1 - 6.0  |
 |Analysis.Display.RequestForChangesReport|Allows the user to access the "Request For Change" report.  |  4.1.1  | |Analysis.Display.RequestForChangesReport|Allows the user to access the "Request For Change" report.  |  4.1.1  |
 |Analysis.Display.ServiceTaskReport|Allows the user to access the "Service Task" report.  |  4.1.1  | |Analysis.Display.ServiceTaskReport|Allows the user to access the "Service Task" report.  |  4.1.1  |
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 |Case.Open.AllInMyCategories|The user can open all Incidents of a category which are assigned to him. Without this right a user can only open the Incidents whose customer he is.  |  4.1.1  | |Case.Open.AllInMyCategories|The user can open all Incidents of a category which are assigned to him. Without this right a user can only open the Incidents whose customer he is.  |  4.1.1  |
 |Case.Open.ReadOnly|The user can open an Incident in read-only mode (which he has access to via his support team and his support level) also when this Incident is  assigned to a different user.  |  4.1.1  | |Case.Open.ReadOnly|The user can open an Incident in read-only mode (which he has access to via his support team and his support level) also when this Incident is  assigned to a different user.  |  4.1.1  |
-|Case.Owner|The user can be the executive person of a incident.  |  5.3.8  |+|Case.Owner|The user can be the executive person of a incident. Users are only displayed as responsible if they are a supportteam member of a supportteam of the category. This right could be restricted by the setting supportTeamDependantCaseOwner and supportLevelDependantCaseOwner. ([[http://help.1stanswer.de/doku.php?id=admin:start:v5-7:einstellungen-beschreibung|Settings]])  |  5.3.8  |
 |Case.Owner.Display|The user can view the executive persons of a incident and search after it. Adding a executive is only in combination with the right **Case.Edit** possible  |  5.3.8  | |Case.Owner.Display|The user can view the executive persons of a incident and search after it. Adding a executive is only in combination with the right **Case.Edit** possible  |  5.3.8  |
 |Case.Poll.Display|The user can see the tab 'Feedback' at the Incident.  |  4.1.1  | |Case.Poll.Display|The user can see the tab 'Feedback' at the Incident.  |  4.1.1  |
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 |InterfaceConfiguration.ShowAllMandators|The user can manage existing configuration files for all mandators  |  5.1.18  | |InterfaceConfiguration.ShowAllMandators|The user can manage existing configuration files for all mandators  |  5.1.18  |
 |LogFiles.Display|The user can look at and download Log-files at the administration.  |  5.3.1  | |LogFiles.Display|The user can look at and download Log-files at the administration.  |  5.3.1  |
 +|LogSettings.Display|The user can look at and change Log-Settings at the administration.  |  7.0.13.0  |
 |Poll.Display|Allows to display customer surveys.  |  4.1.1  | |Poll.Display|Allows to display customer surveys.  |  4.1.1  |
 |Poll.Manage|Allows to administrate customer surveys (Add, change, delete, set active).  |  4.1.1  | |Poll.Manage|Allows to administrate customer surveys (Add, change, delete, set active).  |  4.1.1  |
en/admin/rights.1477037794.txt.gz · Last modified: 2016/10/21 10:16 (external edit)

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